We take 4-7 days to process your order and another 2-3 days to ship out your orders. We mainly use SingPost/EZ2Ship to mail out your orders.
Shipping times will vary depending on your location!
Local orders will be about 1-2 days.
International Orders should arrive between 2-6 weeks.

We are not liable for any import taxes (VAT/GST) that might apply to international orders outside of Singapore.

We accept VISA, Master, AMEX, UnionPay, Apple Pay, Google Pay, Shop Pay, Boncontact, iDeal and Paynow(Via Hitpay).

We ship to the following countries:
Malaysia, Bangladesh, Bhutan, Cambodia, China (People's Rep), Cook Island - New Zealand, Fiji, Guam, Hong Kong, India, Indonesia, Island Of Wallis (Wallis & Futuna Islands), Kiribati, Laos (Lao, People Dem Rep), Macau, Maldives, Mariana Island, Marshall Island, Micronesia Islands, Mongolia, Myanmar, Nauru, Nepal, New Caledonia, Niue Island, North Korea (Dem. People's Rep. Of Korea), Pacific Islands (Palau)/td>, Pakistan, Papua New Guinea, Philippines, Pitcairn Island, Samoa American, Samoa Western, Solomon Island, South Korea, Sri Lanka, Tahiti (French Polynesia), Taiwan, Thailand, Timor-Leste, Tokelau, Tonga, Tuvalu, Vanuatu, Vietnam, Afghanistan, Albania, Algeria, Andorra, Angola, Anguilla, Antartica, Antigua and Barbuda, Argentina, Armenia, Aruba, Ascension, Australia, Austria, Azerbaijan, Azores, Bahamas, Bahrain, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bolivia, Bosnia Herzegovina, Botswana, Bouvet Island, Brazil, British Indian Ocean Territory (include Chagos Island), Bulgaria, Burkina Faso, Burundi, Cameroon, Canada, Cape Verde, Cayman Island, Central African Rep, Chad, Chile, Christmas Island - Australia, Cocos (Keeling) Islands - Australia, Colombia, Comoros, Congo, Costa Rica, Cote d'Ivoire (Rep), Croatia, Cuba, Cyprus, Czech (Czech Rep), Democratic Republic of Congo, Denmark, Diego Garcia, Djibouti, Dominica, Dominica Rep, Ecuador, Egypt, El Salvador, Equatorial Guinea, Eritrea, Estonia, Ethiopia, Falkland Island, Faroe Islands, Finland, France, French Guiana, French Southern & Antarctic Territories, Gabon, Gambia, Georgia, Germany, Ghana, Gibraltar, Greece, Greenland, Grenada, Guadeloupe (including St Barthelemy), Guatemala, Guernsey Island, Guinea Bissau, Guinea Rep, Guyana, Haiti, Honduras, Hungary, Iceland, Iran, Iraq, Ireland, Israel, Italy, Jamaica, Japan, Jersey Island, Jordan, Kazakhstan, Kenya, Kosovo, Kuwait, Kyrgyzstan, Latvia, Lebanon, Leichtenstein, Lesotho, Liberia, Libya, Lithuania, Luxembourg, Macedonia, Madagascar, Madeira Island, Malawi, Mali Rep, Malta, Martinique, Mauritania Rep, Mauritius, Mayotte, Mexico, Moldova, Monaco, Montserrat, Morocco, Mozambique, Namibia, Netherland Antilles/Bonaire/Curacao/St.Eustatius/St Maarten, Netherlands, New Zealand, Nicaragua, Niger Republic, Nigeria, Norfolk Island - Australia, Norway, Oman, Panama, Paraguay, Peru, Poland, Portugal, Puerto Rico, Qatar, Republic of Montenegro, Republic of Serbia, Reunion (including Scattered Islands), Romania, Russian Fed, Rwanda, San Marino, Sao Tome & Principe, Saudi Arabia, Senegal, Serbia & Montenegro, Seychelles, Sierra Leone, Slovakia, Slovenia, Somalia Dem. Rep, South Africa, Spain (Including Canary Islands), St Helena, St Kitts & Nevis, St Lucia, St Vincent, St. Pierre & Miquelon, Sudan, Suriname, Swaziland, Sweden, Switzerland, Syrian Arab Republic, Tajikistan, Tanzania, Togo, Tortola (British Virgin Island), Trinidad & Tobago, Tristan da Cunha, Tunisia, Turkey, Turkmenistan, Turks & Caicos Island, U A E (United Arab Emirates), Uganda, Ukraine, United Kingdom (UK) - include Channel Islands, Uruguay, USA, Uzbekistan, Vatican City State, Venezuela, Virgin Island (USA) (including St Croix & St Thomas), Yemen Republic, Zambia, Zimbabwe

Please check that you have entered your full address and name correctly. For our dear South Korea customers, also include your personal customs code in our order form!

You will be sent a tracking number only if you have opt for tracked shipping options upon checkout. Airmail and untracked mail do not come with a tracking number.

We do not provide refunds for orders that have already been dispatched. If there is an error in your order, do drop us an email at itsnewyearsday23@gmail.com and we will attend to you!

You can drop us an email at itsnewyearsday23@gmail.com with your name, order number and your query! We will be glad to attend to you :)